At Tech Genesys, we are committed to protecting your personal information and your right to privacy. When you visit our website and use any of our services — including our training programs, AI consulting, and related offerings — we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
In this privacy policy, we explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms you do not agree with, please discontinue use of our services immediately. This policy applies to all information collected through our website, training programs, consulting services, and any related sales, marketing, or events.
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you register for our training programs, request a demo, participate in activities on our website, or otherwise contact us. We also collect certain information automatically when you visit our website. The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use.
When you register for a training program, request a consultation, fill out a form, or engage with our AI consulting services, we may collect:
All personal information you provide must be true, complete, and accurate. You must notify us of any changes to such information.
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information. This data is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
We may collect location data (precise or imprecise) based on your device settings. We may use GPS and other technologies to collect geolocation data via your IP address. You can opt out by refusing access or disabling location settings on your device, though this may affect certain features.
We store information you provide through direct interactions with us, including:
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive for the following purposes:
We may use and store information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years beyond your last interaction with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if that is not possible (for example, because your information has been stored in backup archives), we will securely store and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We do not knowingly solicit data from or market to children under 18 years of age. By using our website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@techgenesys.ai.
Depending on your region, you may have rights that allow you greater access to and control over your personal information. These may include:
If you are resident in the EEA and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. If we rely on your consent to process your personal information, you have the right to withdraw it at any time — but this will not affect the lawfulness of processing before its withdrawal.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of processing before its withdrawal, nor will it affect processing conducted in reliance on lawful grounds other than consent.
To exercise any of these rights, please email us at contact@techgenesys.ai. We will consider and act upon any request in accordance with applicable data protection laws, and respond within 30 days.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA) and the "Shine The Light" law (California Civil Code Section 1798.83).
Upon receiving your request, we will verify your identity to confirm you are the same person about whom we hold information. We may ask you to provide certain information to match against our records, or contact you through a previously provided communication method. We will only use information provided in your request to verify your identity and will delete any additionally provided verification data once the process is complete.
If you are under 18, reside in California, and have a registered account, you have the right to request removal of unwanted data you publicly post on our website. To make any such request, please contact us at contact@techgenesys.ai.
We may update this privacy policy from time to time to stay compliant with relevant laws and to reflect changes in our practices or technology. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this policy periodically to stay informed of how we are protecting your information. Continued use of our website and services after any modifications constitutes your acceptance of the updated policy.
If you have questions or comments about this privacy policy, you may email us or reach out by post:
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email us. We will respond to your request within 30 days.